Return & Refund Policy
At Crescent Healthcare, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
Eligibility for Returns
- Products must be returned within 7 days of delivery.
- Items must be unused, unopened, and in original packaging.
- Returns are accepted only for damaged, defective, or incorrect products.
Non-Returnable Items
Due to hygiene and safety reasons, certain healthcare and personal care products are non-returnable once opened or used.
Refund Process
Once your return is received and inspected, we will notify you about the approval status.
- Approved refunds will be processed within 7 working days.
- Refunds will be credited to the original payment method.
- Shipping charges are non-refundable.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear images of the product and packaging.
Contact Us
For any return or refund related queries, feel free to reach out to us:
Email: support@crescenthealthcare.co.in
Customer Support: Mon – Sat, 10 AM – 6 PM
Crescent Healthcare reserves the right to update or modify this policy at any time without prior notice.